The event organiser, Pour Choices Wine Fair, has the legal responsibility to tell ticket buyers and event attendees how their personal information will be collected and used. You can find their Privacy Policy below or contact them to request it.
Privacy Policy
Introduction
This policy sets out how we collect, process and hold your personal data if you visit our event ticket shop or otherwise provide personal data to us. We are Pour Choices Wine Fair Ltd, 27 Westcombe, 136 Dyke Road, Brighton, East Sussex BN1 3TG. We are the data controller of your personal data.
This policy affects your legal rights and obligations, so please read it carefully. If you have any questions, contact us at hello@pourchoices.wine.
Personal data we collect
We collect, process, store and use personal data when you book a ticket or purchase products or services for an event. This includes your name, address, email address and payment information.
We may also collect personal data you provide about other people if you register them to attend an event. You confirm that you have notified those individuals of this privacy policy and, where necessary, obtained their consent so that we may lawfully process their personal data.
All personal data you provide must be true, complete and accurate. If we suspect or identify fraud, we may record this.
You do not need to provide personal data simply to view our ticket shop, although we may still collect the information described in the Data we automatically collect section below.
When you contact us by email or post, we may keep a record of the correspondence. We may also record any telephone calls we have with you.
Data we automatically collect
When you visit our event ticket shop, we (or third parties on our behalf) automatically collect information about your device and activity. This may include:
- your device’s unique ID number;
- technical information such as browser type or operating system;
- your preferences such as time zone and language;
- statistical data about your browsing actions and patterns.
We collect this information using cookies in accordance with the Cookies section of this policy. We use the information on an anonymous basis to improve our ticket shop, events, products and services, and for analytical and research purposes.
Marketing Communications
If you opt in to receive marketing communications from us, you consent to the processing of your data for that purpose. Communications may include newsletters, surveys, event news and updates. We retain a record of your consent.
You can opt out at any time by emailing hello@pourchoices.wine or clicking “unsubscribe” in any marketing email. It may take up to 5 business days to update your preferences. We will retain your data for marketing purposes until you notify us that you no longer wish to receive communications.
Lawful processing of your personal data
We use your personal data to fulfil our contractual obligations to supply your tickets and any associated products or services. This includes contacting you about the event, delivering your purchases, and dealing with questions or complaints.
We may also process your personal data for our legitimate interests, including customer service, enforcing the terms of any agreement, regulatory and legal compliance (including anti-money laundering), audit purposes, and informing you of changes to this policy.
Who we share your data with
We may share your personal data with service providers, subcontractors and agents who perform functions on our behalf, including payment processors, ticketing providers (such as Ticket Tailor), email service providers, IT service providers, accountants, auditors and legal advisors.
We may also disclose your personal data if required by law, regulation, or to protect a third party’s rights, property or safety.
In the event of a merger, asset sale or business acquisition, your personal data may be transferred as part of that transaction.
Where we hold and process your data
Some or all of your personal data may be stored or transferred outside the UK or EU. We only transfer your personal data to organisations that provide adequate safeguards in line with applicable data protection laws.
Cookies
Our ticket shop uses cookies to recognise returning visitors and personalise settings. Most browsers are set to accept cookies, but you can change your settings to receive alerts or refuse cookies. Please note the ticket shop may not operate fully without cookies.
We also use Google Analytics to monitor usage. Google Analytics places persistent cookies on your device. You can disable these cookies via your browser if you prefer.
Security
We process your personal data using appropriate technical and organisational measures to protect against unauthorised access, loss or damage. All information you provide is stored on secure servers, and payment transactions are encrypted.
No system is completely secure, and we cannot guarantee absolute security of your personal data.
Your rights
You may request a copy of the personal data we hold about you, ask us to correct inaccurate data, or request that we delete your personal data. To exercise these rights, contact hello@pourchoices.wine.
We may charge an administrative fee for requests that are manifestly unfounded or excessive.
You may also lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO): ico.org.uk.
Retention
If you create an account with us, we retain your personal data until you close it.
If you receive marketing communications, we retain your data until you opt out.
If you book a ticket or contact us, we retain personal data for 6 months after the event or your enquiry, unless we are required to keep it longer for legal or accounting purposes.
Photography & Filming
Photography and video recording will take place at the event. We use this content for documentation, marketing and promotional purposes across our digital channels. We process this media on the basis of our legitimate interests in promoting and recording the event.
By attending the event, you acknowledge that you may appear in photographs or video taken in public areas. If you do not wish to be photographed or filmed, please speak to a member of the Pour Choices team on arrival and we will do our best to accommodate your request.
General
This policy is governed by the law of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
We may update this policy from time to time. You are responsible for reviewing the policy to remain aware of any changes. Continued use of our ticket shop after changes take effect constitutes your acceptance of the updated policy.